Responsible Gaming at 89bad – Play Within Your Limits

Our Commitment to Safe Play

89bad is Bangladesh's trusted online casino and sports betting platform, and we take responsible gaming seriously. Gambling is a form of entertainment — it should be enjoyable, social, and always within your financial and emotional means. We recognise that for a small number of players, gambling can become a problem that affects their personal lives, finances, and relationships. That is why 89bad has built a comprehensive suite of responsible gaming tools directly into the platform, available to every registered player at no cost.

At 89bad, we believe that informed players are empowered players. This page explains the responsible gaming tools available on the platform, the warning signs of problem gambling, practical tips for safer play, and how to reach our support team if you or someone you know needs help. Players must be 21 years of age or older to register and use the 89bad platform. If you are under 21, please do not attempt to register an account.

Recognising Problem Gambling

Problem gambling can affect anyone. These warning signs may indicate that gambling is no longer just entertainment.

Problem gambling is not defined by how much money you spend or how often you play — it is defined by whether gambling is causing harm in your life. Ask yourself the following questions honestly. If you answer "yes" to three or more, we strongly encourage you to use 89bad's responsible gaming tools and to reach out to our support team:

• Do you spend more time or money gambling than you originally intended?
• Have you tried to cut down on your gambling but found it difficult to do so?
• Do you gamble to escape from problems, stress, or negative feelings?
• Have you borrowed money, sold possessions, or neglected bills in order to fund gambling?
• Have family members, friends, or colleagues expressed concern about your gambling?
• Do you chase losses — continuing to gamble to try to win back money you have lost?
• Has gambling negatively affected your work, studies, sleep, or personal relationships?

Age Verification and the 21+ Rule

89bad is strictly an adult platform. All players must be 21 years of age or older to register, deposit, and play on 89bad. This age restriction is enforced across all markets, including Bangladesh. When you register, you confirm that you are 21 or older. 89bad reserves the right to request government-issued identity documents — such as a National ID card (NID) or passport — at any point to verify your age. If age verification fails, your account will be restricted until the issue is resolved.

If you are a parent or guardian and you are concerned that a minor in your household may be accessing gambling websites, we strongly recommend using parental control software to restrict access to gambling domains on shared devices. Please also speak with young people in your household about the risks associated with gambling and why it is an activity that is only appropriate for adults aged 21 and above.

Need Help? Contact 89bad Support

If you feel that gambling is becoming a problem for you or someone close to you, the most important step is to reach out and ask for help. You do not have to manage this alone. The 89bad support team is trained to handle responsible gaming requests confidentially and with care. We will not judge you — our priority is to help you stay safe.

To request a deposit limit, cool-off period, or self-exclusion, or simply to talk through a concern about your gambling, contact our support team by email. When emailing, please include your registered mobile number and a brief description of what you need — for example, "please activate a 30-day cool-off on my account" or "I would like to self-exclude for 6 months". We will action your request within 24 hours.